REFUND AND RETURNS POLICY

Your Satisfaction Matters

At Bayside Psychedelics LLC, your satisfaction is our top priority. We are dedicated to providing high-quality psychedelic and wellness products to enhance your experience. If you are not completely satisfied with your purchase, we’re here to help. Please review our refund and returns policy below to understand your options.

Eligibility for Returns

We strive to ensure every product meets your expectations. However, if an issue arises, here are the guidelines for returns and refunds:

  1. Defective or Damaged Products:
    If you receive a product that is defective or damaged, please contact us within 7 days of receiving your order. Provide photos of the issue, and we will evaluate the situation. Depending on your preference, we will arrange for a replacement or a full refund.

  2. Incorrect Items:
    If you receive an item that does not match your order, notify us within 7 days of delivery. We will provide instructions for returning the incorrect item and send you the correct product at no additional cost.

Non-Returnable Items

For health, safety, and regulatory reasons, certain items cannot be returned. These include:

  • Used or opened products.

  • Consumable items (e.g., edibles, oils, magic mushrooms).

  • Products purchased during sales or clearance events.

How to Initiate a Return

If your situation qualifies for a return or exchange, follow these steps:

  1. Contact Us:
    Reach out to our customer service team at [info@BaysidePsychedelics.com]. Include your order number and a detailed description of the issue.

  2. Return Instructions:
    Our team will review your request and provide specific instructions for returning the item. If applicable, we may send you a return shipping label.

  3. Pack Your Item:
    Repackage the item in its original packaging, if possible. Include all accessories, documentation, and receipts to ensure a smooth process.

  4. Ship Your Return:
    Use the provided shipping label or a trackable shipping service to return the item. For added protection, consider purchasing shipping insurance.

Refund Process

Once we receive your returned item, our team will inspect it to confirm it meets our return criteria. You will be notified via email about the approval or rejection of your refund. If approved, your refund will be processed immediately, and a credit will be applied to your original payment method. Please note that processing times may vary depending on your financial institution.

Additional Information

Your feedback is invaluable to us. If you have suggestions or concerns about your experience with Bayside Psychedelics LLC, please don’t hesitate to reach out. Your input helps us improve our products and services for the entire community.

Contact Us

If you have any questions about our Refund and Returns Policy, our customer support team is here to assist you. Contact us at [info@BaysidePsychedelics.com], and we will respond as quickly as possible.